Trust, Safety & Fraud Prevention Policy

Trust, Safety & Fraud Prevention Policy

At Faith in Pain LLC, we are committed to maintaining a safe and secure shopping experience for our customers. We follow Shopify’s trust, safety, and fraud prevention guidelines to protect both our business and our customers.

Order Verification

  • All orders are subject to verification to ensure payment authenticity.

  • High-risk or flagged orders may be placed on hold while we confirm details with the customer.

  • We reserve the right to cancel or refund any order that cannot be verified.

Payment Security

  • We process payments only through secure, PCI-compliant providers.

  • Sensitive information such as credit card numbers is never stored on our servers.

  • All checkout sessions are encrypted using SSL (Secure Socket Layer) technology.

Customer Information

  • We collect only the information necessary to process orders and provide customer support.

  • Personal information is protected according to our Privacy Policy and never shared with unauthorized third parties.

Fraud Prevention

  • We actively monitor for suspicious or fraudulent activity.

  • Multiple failed payment attempts, mismatched shipping details, or unauthorized use of payment methods may result in order cancellation.

  • Any fraudulent transactions will be reported to the proper authorities.

Customer Support

  • We aim to respond to all customer inquiries within 48 hours.

  • Clear channels of communication are available through our Contact page and email support.

Commitment to Trust & Transparency

  • Policies regarding shipping, returns, refunds, and privacy are published on our website and kept up-to-date.

  • Customers are encouraged to review these policies before completing a purchase.