Trust, Safety & Fraud Prevention Policy
Trust, Safety & Fraud Prevention Policy
At Faith in Pain LLC, we are committed to maintaining a safe and secure shopping experience for our customers. We follow Shopify’s trust, safety, and fraud prevention guidelines to protect both our business and our customers.
Order Verification
-
All orders are subject to verification to ensure payment authenticity.
-
High-risk or flagged orders may be placed on hold while we confirm details with the customer.
-
We reserve the right to cancel or refund any order that cannot be verified.
Payment Security
-
We process payments only through secure, PCI-compliant providers.
-
Sensitive information such as credit card numbers is never stored on our servers.
-
All checkout sessions are encrypted using SSL (Secure Socket Layer) technology.
Customer Information
-
We collect only the information necessary to process orders and provide customer support.
-
Personal information is protected according to our Privacy Policy and never shared with unauthorized third parties.
Fraud Prevention
-
We actively monitor for suspicious or fraudulent activity.
-
Multiple failed payment attempts, mismatched shipping details, or unauthorized use of payment methods may result in order cancellation.
-
Any fraudulent transactions will be reported to the proper authorities.
Customer Support
-
We aim to respond to all customer inquiries within 48 hours.
-
Clear channels of communication are available through our Contact page and email support.
Commitment to Trust & Transparency
-
Policies regarding shipping, returns, refunds, and privacy are published on our website and kept up-to-date.
-
Customers are encouraged to review these policies before completing a purchase.