Delivery Policy

Order Processing

• All orders are processed and shipped within 2–4 business days (Monday through Friday).

• Processing time does not include shipping duration.

• Processing may take longer during high-volume periods or if an item is temporarily out of stock. If this occurs, we will notify you and ship available items separately when possible.

Shipping & Delivery

• We offer worldwide shipping.

• Delivery times vary depending on:

  • Destination country

  • Shipping method selected

  • Carrier practices

  • Order volume at the time of purchase

• Once your order has shipped, tracking information will be sent by email. Please allow 1–2 business days for tracking updates.

Out-of-Stock & Partial Orders

• If part of your order is out of stock, we may ship the available items first.

• Remaining items will ship once restocked at no additional shipping charge.

Shipping Costs

• Shipping costs are calculated at checkout based on your delivery address and the weight of your order.

• Shipping fees are non-refundable.

Taxes & Duties

• Customers are responsible for any applicable taxes, duties, and customs fees.

• These may include VAT, import taxes, or other local charges depending on your region.

Damaged Items

• If your order arrives damaged, please contact us within 5 days of delivery so we can resolve the issue.

Restricted Locations

• We do not ship to countries sanctioned by the U.S. Office of Foreign Assets Control (OFAC) or as prohibited by UAE law.